Part-Time Banking Associate | Customer Experience Pro

JP Morgan Chase

Crawfordsville (IN)

On-site

USD 21,000 - 28,000

Part time

7 days ago

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Job summary

JP Morgan Chase is seeking an Associate Banker at the Crawfordsville Main Branch. This part-time role (30 hours) focuses on delivering exceptional client experiences, greeting clients, assisting with accounts, and guiding customers through digital banking tools.

You will work to understand client needs, build relationships, and support branch operations. The position emphasizes high-quality service, adherence to policies, and collaboration with the branch team to achieve financial goals for

Qualifications

Client service experience or comparable experience.
Ability to learn products, services, and procedures.
Ability to build trusted relationships with clients.
Ability to quickly resolve client issues with attention to detail.
Ability to engage clients and deliver a consistent experience.

Responsibilities

Create a welcoming environment and greet clients as they enter the branch.
Provide account servicing, maintenance, and open new accounts while following policies.
Educate clients on day-to-day banking transactions and self-service options.
Build meaningful relationships by listening, asking questions, and sharing solutions.
Perform branch operations including cash devices while adhering to policies.