Part-Time Banking Concierge | Client Care & Tech Solutions

JPMorganChase; Bloomington (IL); On-site; USD 25,000 - 36,000; Part time

Job summary

JP Morgan Chase in Bloomington, IL, is seeking an Associate Banker to deliver friendly, knowledgeable service and build lasting client relationships. You will help clients with everyday banking, open new accounts, and guide them through digital tools such as mobile apps and online banking.

The role emphasizes hospitality, accuracy, and teamwork within the branch, aiming to meet customers’ financial goals while adhering to regulatory requirements and bank standards.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients clearly and politely.
• Ability to learn products and procedures quickly.
• Ability to work well in a team.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts.
• Educate clients on day-to-day banking and digital tools like mobile apps and ATMs.
• Build meaningful relationships through active listening and cross-team collaboration.
• Perform branch operations and adhere to bank policies and procedures.

Skills

Client service

Communication

Relationship building

Tech savvy

Teamwork

Problem solving

Banking products

Education

High school diploma or GED

Job description

JP Morgan Chase in Bloomington, IL, is seeking an Associate Banker to deliver friendly, knowledgeable service and build lasting client relationships. You will help clients with everyday banking, open new accounts, and guide them through digital tools such as mobile apps and online banking.

The role emphasizes hospitality, accuracy, and teamwork within the branch, aiming to meet customers’ financial goals while adhering to regulatory requirements and bank standards.