Part-Time Associate Banker: Customer Experience

JPMorgan Chase & Co.; Madison (WI); On-site; USD 28,000 - 34,000; Part time

Job summary

JPMorgan Chase & Co. in the Madison area is seeking an Associate Banker for a part-time, 30-hour weekly schedule to serve clients at multiple branches. You will greet clients, open accounts, and promote banking solutions with a friendly, knowledge-driven approach.

You will work with a team to deliver exceptional service, learn Chase technology, and help clients achieve their financial goals while adhering to bank policies and procedures.

Qualifications

• High school diploma or GED equivalent.
• Client-service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts.
• Educate clients on day-to-day banking using mobile app, website, and ATMs.
• Build relationships by listening, asking questions, and collaborating with the team.
• Perform branch operations, including handling cash devices in line with policies.

Skills

Client-first mindset

Relationship building

Client engagement

Issue resolution

Elevate client experience

Product knowledge learning

Customer service

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JPMorgan Chase & Co. in the Madison area is seeking an Associate Banker for a part-time, 30-hour weekly schedule to serve clients at multiple branches. You will greet clients, open accounts, and promote banking solutions with a friendly, knowledge-driven approach.

You will work with a team to deliver exceptional service, learn Chase technology, and help clients achieve their financial goals while adhering to bank policies and procedures.