Part-Time Associate Banker (20 hrs) – Customer Focus

JPMorgan Chase & Co.; Clarksville (IN); On-site; USD 22,000 - 30,000; Part time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker for the Greentree Branch in Clarksville, IN. This part-time role (20 hours) focuses on delivering excellent client experiences, opening accounts, and guiding customers through digital banking tools to meet their financial goals.

You will work with team members to provide friendly service, educate clients on products, and stay compliant with bank policies. The position emphasizes a client-centric approach in a community banking setting.

Qualifications

• Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
• Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
• Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
• Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
• Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby traffic, and scheduling meetings.
• Exceed client expectations by servicing accounts and opening new accounts while adhering to policies.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and cash handling in line with bank procedures.

Skills

Client service

Relationship building

Clear communication

Problem solving

Team collaboration

Product knowledge

Attention to detail

Customer-first mindset

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker for the Greentree Branch in Clarksville, IN. This part-time role (20 hours) focuses on delivering excellent client experiences, opening accounts, and guiding customers through digital banking tools to meet their financial goals.

You will work with team members to provide friendly service, educate clients on products, and stay compliant with bank policies. The position emphasizes a client-centric approach in a community banking setting.