Part-Time Associate Banker — Customer Experience Advocate

JPMorgan Chase & Co.; Bloomfield Hills (MI); On-site; USD 18,000 - 24,000; Part time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker for a part-time role in the Bloomfield Hills area. The position focuses on delivering warm, client-centered service, opening and servicing accounts, and helping customers navigate digital banking tools.

Responsibilities include greeting clients, managing lobby flow, and supporting branch operations while upholding bank policies. The role emphasizes relationship-building and teamwork within Consumer & Community Banking.

Qualifications

• Ability to put clients first and deliver attentive, friendly service.
• Ability to build trusted relationships with clients through genuine care and concern.
• Ability to engage clients, asking questions to understand needs.
• Ability to resolve issues with attention to detail for a consistent client experience.
• Ability to collaborate with the team to deliver seamless service with care.
• Ability to quickly and accurately learn products, services and procedures.
• Client service experience or comparable experience.
• High school diploma or GED.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts and opening new accounts per policies.
• Educate clients on day-to-day banking and self-service tools (mobile/online).
• Build relationships by listening, asking questions, and sharing product knowledge and solutions.
• Assist branch operations and cash handling following bank procedures.

Skills

Client service experience

Relationship building

Communication skills

Attention to detail

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker for a part-time role in the Bloomfield Hills area. The position focuses on delivering warm, client-centered service, opening and servicing accounts, and helping customers navigate digital banking tools.

Responsibilities include greeting clients, managing lobby flow, and supporting branch operations while upholding bank policies. The role emphasizes relationship-building and teamwork within Consumer & Community Banking.