Part-Time Banking Associate – Client Relations

TD Bank; Boston (MA); On-site; USD 33,000 - 43,000; Full time

Job summary

TD Bank in Boston, MA is seeking a client-focused role to support everyday banking and consumer product needs. You will manage client flow, open and maintain accounts, and provide accurate service while positioning TD’s wide range of banking solutions.

Ideal candidates have a high school diploma or GED and 1+ years of client-facing experience, with strong communication and organizational skills to thrive in a fast-paced banking environment.

Qualifications

• Strong organization skills to handle multiple tasks in a fast-paced environment.
• Excellent communication skills with ability to be concise, clear and consistent.
• Demonstrated effective problem-solving skills.
• Demonstrated ability to schedule and prioritize work.
• Demonstrated ability to work independently and within deadlines.
• Sound judgment in decision making and problem solving.

Responsibilities

• Orchestrates the overall client experience by effectively managing client flow (in-person and phone).
• Serves as the hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences.
• Creates personalized, client-first interactions that build trust and strengthen relationships.
• Educates clients on banking products, services, and digital capabilities to enhance convenience and wellbeing.
• Engages clients through proactive outreach and scheduling appointments for consumer account needs.

Education

High school diploma or GED

Job description

TD Bank in Boston, MA is seeking a client-focused role to support everyday banking and consumer product needs. You will manage client flow, open and maintain accounts, and provide accurate service while positioning TD’s wide range of banking solutions.

Ideal candidates have a high school diploma or GED and 1+ years of client-facing experience, with strong communication and organizational skills to thrive in a fast-paced banking environment.