Part-Time Bank Customer Service Specialist

Farmers and Merchants Savings Bank; Iowa; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Health/dental/vision insurance

Paid time off

Retirement plan

Training & growth

Job summary

Farmers & Merchants Savings Bank in Iowa seeks an energetic Customer Service Representative to join our team at the Riverside and Lone Tree branches. You will greet customers, process deposits, cash checks, and open new accounts while delivering prompt, courteous service.

We offer competitive pay, health/dental/vision insurance for full-time staff, paid time off, a retirement plan with company match, and ongoing training with opportunities for career growth.

Qualifications

• High School Diploma or equivalent is required.
• Strong communication skills are essential.
• Basic knowledge of Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Greet customers and provide prompt, friendly service.
• Accept checks and cash, verify amounts, endorse properly, and enter deposits.
• Cash checks and process withdrawals.
• Open new accounts, CDs, safe deposit boxes and gift cards for individuals and businesses.
• Process loan payments.
• Balance a cash drawer at 95% accuracy or higher.
• Maintain confidentiality and comply with bank policies and regulations.
• Stay informed about the full range of bank products and services.
• Identify fraudulent activity.
• Assist with night depository and vault duties.

Skills

Strong communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Farmers & Merchants Savings Bank in Iowa seeks an energetic Customer Service Representative to join our team at the Riverside and Lone Tree branches. You will greet customers, process deposits, cash checks, and open new accounts while delivering prompt, courteous service.

We offer competitive pay, health/dental/vision insurance for full-time staff, paid time off, a retirement plan with company match, and ongoing training with opportunities for career growth.