Part-Time AV Technician - Event & Hospitality Setup

Hargrove, Inc.; Westlake Village (CA); On-site; USD 32,000 - 33,000; Part time

Job summary

Hargrove, Inc. in Westlake Village, CA is seeking a Technician to set up and operate basic audiovisual systems for hospitality events. You will report to the Operations Manager or Director of Event Technology and ensure complete customer satisfaction.

The role requires a High School Diploma (Associate’s preferred), 1 year of customer service or hospitality experience, and 1 year AV experience. A valid driver’s license is needed and you may lift up to 50 lbs.

Qualifications

• High School Diploma required; Associate’s degree preferred.
• External applicants must complete all required training and certifications within 60 days of start date.
• Internal applicants must meet training and certification requirements per Encore’s program.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or equivalent in an educational environment preferred.
• A valid driver’s license required for team members who may operate Company vehicles.
• Additional DOT requirements may apply if applicable.
• Must be able to lift 50 lbs.

Responsibilities

• Set up, operate, and break down basic audiovisual equipment.
• Strive to exceed client expectations and maintain positive relationships.
• Meet with guests on site to ensure needs are met and equipment works.
• Understand and troubleshoot equipment and software issues.
• Complete systems entry and paperwork accurately; interact with staff and vendors.
• Increase revenue by up-selling and finalize invoices with clients.
• Complete order entries in Navigator as needed.

Skills

Customer service

Hospitality experience

Audio-visual experience

Education

High School Diploma

Associate’s degree preferred

Tools

Navigator

Job description

Hargrove, Inc. in Westlake Village, CA is seeking a Technician to set up and operate basic audiovisual systems for hospitality events. You will report to the Operations Manager or Director of Event Technology and ensure complete customer satisfaction.

The role requires a High School Diploma (Associate’s preferred), 1 year of customer service or hospitality experience, and 1 year AV experience. A valid driver’s license is needed and you may lift up to 50 lbs.