Part-Time Assistant II, Library Joint Use

Lone Star College; Houston (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Lone Star College-CyFair is seeking a Part-Time Assistant II in the Library Joint Use to provide friendly, efficient service to students, staff and the public. You will assist patrons with locating materials, check in/out items, manage study rooms, and help with ID badges using the library system.

This role focuses on evening and weekend coverage, supports circulation operations, and requires strong communication and organizational skills to maintain a welcoming library environment.

Qualifications

• Responsible and dependable.
• Working knowledge of office practice and procedures.
• Working knowledge of personal computers and common office software such as Microsoft Excel, Word, Outlook
• Excellent written and verbal communication skills
• Excellent organizational and interpersonal skills
• Ability to prioritize duties using sound customer service principles
• Ability to interpret policies and procedures
• Ability to work independently and as part of a team
• Ability to work nights and/or weekend shifts

Responsibilities

• Open and close library during specified hours and secure equipment and cashbox; manage circulation.
• Process holds and interlibrary loan requests and notify patrons via email.
• Collect fines, balance cash, update patron records and use library systems for circulation.
• Assist patrons in person, by phone, and via email; support the Circulation Desk with related duties.
• Provide back-up support to Learning Center and assist with library programs as needed.

Skills

Dependable

Office procedures

Microsoft Office

Written & verbal communication

Organization

Interpersonal skills

Night/weekend shifts

Policy interpretation

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Job Title: Part-Time Assistant II, Library Joint Use
Location: LSC-CyFair
Regular/Temporary: Regular
Full/Part Time: Part-Time
Job ID: 45312

Commitment to Mission

At Lone Star College System, every employee contributes to our mission of providing transformational educational opportunities that help individuals get from where they are to where they want to be. Guided by our vision to lead higher education through high-quality, affordable, and innovative learning opportunities, employees are expected to exemplify professionalism, integrity, accountability, and collaboration.

Through our One LSC Philosophy, we deliver excellent and uniform customer service, providing consistent information, and uniformly helping every student regardless of physical location, modality, college, campus, center, or medium.

This commitment supports Lone Star College System's strategic goals:

1. Opportunity through financial resilience
2. Leading in academic excellence
3. Strength in culture and talent development
4. Connections through bridges of prosperity

Great Colleges to Work For®

Lone Star College System is proud to be recognized as a Great Colleges to Work For® institution by The Chronicle of Higher Education. This recognition reflects our commitment to creating an organizational culture where employees are valued, supported, and empowered.

Campus Marketing Statement

Lone Star College-CyFair

With 100,000 students and counting, Lone Star College System provides transformational educational opportunities that help individuals get from where they are to where they want to be. The two-year institution is training tomorrow's workforce today, offering more than 200 degrees and certification programs that empower students to take the next step.

Lone Star College System has eight main campuses and more than 20 locations in the Houston area. Learn more at LoneStar.edu.

Located in suburban northwest Houston, in the heart of the Cy-Fair Community, Lone Star College-CyFair offers a full range of programs, including unique offerings in fire science technology, logistics management, and sonography. Since opening its award-winning campus in 2003, the college has experienced record growth, supporting an exciting learning environment that combines state-of-the-art technology with active, collaborative learning.

The address is 9191 Barker Cypress Road, Cypress, TX 77433. All applicants must reside in Texas.

Job Description

PURPOSE AND SCOPE

The PT Assistant II, Library Joint Use provides friendly, efficient, high quality customer service to students, faculty, staff, and community patrons. He or She assists students, faculty and the general public in obtaining library resources, helps students find library materials, shelves books and periodicals, manages study rooms, creates student IDs, and completes other duties as assigned. He or She circulates library materials and maintains patron records using the integrated library system and other software, interprets and enforces established library policies and procedures, and works within the guidelines and procedures of job function with little to no supervision. This position will support the library primarily during nights and weekends.

ESSENTIAL JOB FUNCTIONS

1. Open and close library during specified hours and securing library equipment and cashbox. Charge, discharge, and renew library circulating and reserved materials. Register and re-register library patrons in SirsiDynix Symphony Workflows. Process student ids, specialty badges for Health services, and employee Access card badges using ID Credentials
2. Retrieve and process system intra-library (Harris and Montgomery county public libraries and all of Lone Star college libraries) hold requests for campus items. Receive and process incoming bins for shelving and hold requests for campus patrons. Route interlibrary (via Library Technical Services) loan requests. Handle the book drops and in house use items. Notify patrons via library email concerning hold requests and processing expired holds
3. Collect and record fines and fees. Remove library service indicator blocks using iStar program. Add funds to patron printing accounts using Pharos and instruct patrons on printing procedures. Troubleshoot copiers and printers. Administer and approve guest account access for Public library patrons and community patrons
4. Collect monies for fines and lost materials, update system records accordingly. Document day end balance of fines collected and ensure tallies match, deliver to designated area for accounting
5. Answer telephones and provide routine information or refers and transfers calls. Assist with the maintenance and order of the Circulation department by organizing forms and supplies, cover new books, and repair non-print cases, books, and other library materials
6. Assist in the preparation of book displays, withdrawing of library materials, inventory, and other special projects as needed
7. Provide customer service assistance to library visitors; serve as point of contact for the library in person, by phone and email; refer patrons to reference librarians when additional reference assistance is needed
8. Use integrated Library system software to perform circulation services including checkout and renewal of materials, maintaining patron Library records, processing requests and holds and other general circulation services
9. Use integrated library system software to issue and update student, faculty and patron ID cards, ensuring proper identification is presented and accurate information is entered/updated in the system
10. Enforce circulation policies and procedures for students, faculty and the public. Participate in the development of documentation for Circulation Desk procedures
11. Prior to end of shift, secure library and perform closing duties for 2nd Floor which includes ensuring all patrons have exited, locking side doors and 2nd floor main entrance sliding glass doors, locking the elevator at ground floor so no one is allowed to enter 2nd or 3rd floor, turning off all computers and ID camera, ensuring all material is stored in proper location
12. Assist library patrons in the use of computers, copy machines, and the pay print system, fax machine, audiovisual equipment, scanner and various other technology
13. Participate in shelf reading, collection inventory and repair of materials. Provide back-up support to the Learning Center, assist with library programs and special projects as needed, responsible for other reasonable, related duties as assigned
14. Retrieve, sort and distribute mail and courier deliveries as assigned, maintain supplies & forms, straighten materials and equipment, record daily activity statistics. Maintain overall general appearance of the library, monitor security gates, public access computers, computer labs and the copy room

KNOWLEDGE, SKILLS AND ABILITIES

• Responsible and dependable
• Working knowledge of office practice and procedures
• Working knowledge of personal computers and common office software such as Microsoft Excel, Word, Outlook
• Excellent written and verbal communication skills
• Excellent organizational and interpersonal skills
• Ability to prioritize duties using sound customer service principles
• Ability to interpret policies and procedures
• Ability to work independently and as part of a team
• Ability to work nights and/or weekend shifts

PHYSICAL ABILITIES

The work requires some physical exertion, such as long periods of standing; walking over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; or recurring lifting of moderately heavy items, such as typewriters and record boxes. The work may require specific, but common, physical characteristics and abilities, such as above average agility and dexterity.

WORK SCHEDULE AND CONDITIONS

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards
• Work scheduled primarily Monday-Thursday 3:00 PM to 8:00 PM and Friday-Sunday 12:00 PM to 5:00 PM.

REQUIRED QUALIFICATIONS