Part-Time Assistant General Manager — Community HOA

Associa; Vienna (VA); On-site; USD 23,000 - 25,000; Part time

Job summary

Associa's CMC division is hiring a PART TIME Assistant General Manager for its condominium community in Vienna, VA. This onsite role supports the General Manager with office, administrative, and clerical functions, coordinating schedules and projects while delivering customer service-driven support to residents and board members.

Daily duties include welcoming homeowners, handling inquiries, issuing passes, logging mail, data entry, preparing board packages, scheduling meetings, sending weekly

Qualifications

• 2+ years of administrative/clerical support experience in community association, apartment management, leasing, vacation rental, hotel, or hospitality.
• Customer service driven and team oriented with a consultative approach when assisting others.
• Excellent communication skills (written and oral) and conflict resolution techniques.
• Effective project management skills; ability to prioritize and manage multiple projects and communicate with all parties.
• Well versed in Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

• Meet and greet homeowners, residents, Board members, and contractors.
• Research and respond to inquiries in person, by phone, and email.
• Activate and issue pool passes, parking passes, and key FOBS.
• Receive, sort, log, and distribute mail and packages.
• Data entry and update information in the database; track documents.
• Issue violation letters to homeowners and follow up for corrections.
• Assist with maintenance requests and coordinate vendors for on-site work.
• Prepare board packages and coordinate monthly/annual board meetings.
• Create and send weekly mass communications to homeowners.
• Assist homeowners with monthly payments and delinquencies.
• Assist with architectural review forms and Board decisions follow-up.
• Assist with other projects as assigned.

Skills

Administrative support

Customer service

Communication skills

Project management

Microsoft Office

Tools

Microsoft Office Suite

Job description

Associa's CMC division is hiring a PART TIME Assistant General Manager for its condominium community in Vienna, VA. This onsite role supports the General Manager with office, administrative, and clerical functions, coordinating schedules and projects while delivering customer service-driven support to residents and board members.

Daily duties include welcoming homeowners, handling inquiries, issuing passes, logging mail, data entry, preparing board packages, scheduling meetings, sending weekly