Part-Time HOA Admin & Community Coordinator

associacareers; Vienna (VA); On-site; USD 22,000 - 25,000; Part time

Job summary

CMC, an Associa company, is seeking a Part Time Assistant General Manager for the Vienna, VA condominium community. This role covers weekend shifts: Fri 4pm-8pm, Sat 8:30am-4:30pm, Sun 8:30am-4:30pm, with duties centered on resident relations and administrative tasks.

Responsibilities include processing inquiries, issuing passes, managing mail, updating records, coordinating maintenance, and preparing board materials. The position emphasizes customer service, teamwork, and precise data handling.

Qualifications

• 2+ years of administrative and clerical support experience in community association, apartment management, leasing, vacation rental, hotel, or hospitality.
• Customer service driven and team oriented with a consultative approach when assisting others.
• Excellent communication skills (written and oral) and conflict resolution techniques.
• Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.
• Well versed in Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

• Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors and contractors.
• Research and respond to inquiries in-person, by phone, and email.
• Activate and issue pool passes, parking passes, and key FOBS.
• Receive, sort, log, and distribute mail and packages.
• Data enter and update information in the database; record and track documents and information.
• Issues violation letters to homeowners and follow-up to ensure corrected.
• Assist with maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors for work to be done onsite.
• Assist in preparing board packages. Coordinate and schedule monthly and annual board meetings.
• Create and send out weekly mass communications by mail and email to homeowners notifying them of maintenance onsite, HOA guidelines, and community events.
• Assist homeowners with monthly payments, researching accounts and delinquencies.
• Assist homeowners in completing architectural review forms and follow-up with homeowners on the Board’s decision.
• Assist with other projects as assigned.

Skills

Customer service

Project management

Communication

Team oriented

Administrative support

Tools

Microsoft Office Suite

Job description

CMC, an Associa company, is seeking a Part Time Assistant General Manager for the Vienna, VA condominium community. This role covers weekend shifts: Fri 4pm-8pm, Sat 8:30am-4:30pm, Sun 8:30am-4:30pm, with duties centered on resident relations and administrative tasks.

Responsibilities include processing inquiries, issuing passes, managing mail, updating records, coordinating maintenance, and preparing board materials. The position emphasizes customer service, teamwork, and precise data handling.