Part-Time Arena Retail Supervisor

New York Islanders Hockey Club; Elmont (NY); On-site; USD 28,000 - 33,000; Part time

Job summary

The New York Islanders Hockey Club is seeking a Part-Time Retail Supervisor to lead team stores at UBS Arena during home games and events. You will balance hands-on selling with overseeing daily store operations, inventory accuracy, and team performance.

-reporting to the Assistant Manager, Pro Shops, you will help train Brand Ambassadors, ensure an exceptional guest experience, and collaborate across Sponsorship, Ticketing, Premium, Marketing and Hockey Operations to drive sales and fan

Qualifications

• High school diploma or equivalent required.
• 1-2 years of experience in a retail environment.
• Prior experience leading, training, or mentoring others preferred.
• Excellent interpersonal, communication, and customer service skills.
• Strong organizational and time management skills.
• Ability to handle multiple priorities in a fast-changing environment.
• Experience & proficiency with Retail POS and inventory management systems a plus.

Responsibilities

• Supervise and support Retail Brand Ambassadors on the sales floor during shifts, providing guidance, coaching, and clear direction.
• Open and close retail store locations, including handling bank deposits, store keys, and point-of-sale reconciliation.
• Monitor the retail sales floor and cash wrap areas to ensure customers have an exceptional fan experience and store presentation is clean and organized.
• Promote our brand and product in a positive and enthusiastic manner, engaging guests to create a unique shopping experience.
• Assist in training and onboarding new Retail Brand Ambassadors.
• Receive shipments from vendors and verify the accuracy of contents.

Skills

Flexibility

Motivation

Autonomy

Collaboration

Creativity

Accountability

Conflict Resolution

Education

High school diploma or equivalent

Tools

Retail POS

Inventory management systems

Job description

The New York Islanders Hockey Club is seeking a Part-Time Retail Supervisor to lead team stores at UBS Arena during home games and events. You will balance hands-on selling with overseeing daily store operations, inventory accuracy, and team performance.

-reporting to the Assistant Manager, Pro Shops, you will help train Brand Ambassadors, ensure an exceptional guest experience, and collaborate across Sponsorship, Ticketing, Premium, Marketing and Hockey Operations to drive sales and fan