Retail Brand Ambassador

New York Islanders; Elmont (NY); On-site; USD 21,000 - 25,000; Part time

Job summary

The New York Islanders are hiring a Part-Time Retail Brand Ambassador to promote brand and merchandise at UBS Arena. You will engage guests, help them find items, and deliver memorable shopping experiences during Islanders home games.

The role requires excellent communication, flexibility to work late hours, weekends, and holidays, and a passion for sports and guest service. Prior retail experience is a plus, and the team store operations will be supported by Retail Managers.

Qualifications

• Excellent communication and customer service skills.
• Ability to adapt to different guest interactions and situations.
• Willingness to learn and be able to work well within a team.
• Punctuality and reliability are a must.
• Outstanding and welcoming personality and work ethic.
• Flexible schedule and ability to work late hours, weekends, long nights, and holidays.
• Previous experience in retail a plus.
• Ability to walk, stand and sit for long periods of time.
• Ability to lift and/or move up to 25 pounds.

Responsibilities

• Promote our brand and product in a positive and enthusiastic manner.
• Engage our guests to create a unique and individualized experience.
• Greet and sell Islanders merchandise to our guests.
• Control and maintain accurate merchandise inventory.
• Assist Retail Managers and Lead Ambassadors in-store operations.
• Maintain a clean and sterile work environment for the health and safety of team members and guests.

Job description

Description

A storied sports franchise…a world class arena…the best fans…

AND YOU

Original – Authentic – Vibrant – Attainable

Our Game Plan

The New York Islanders Hockey Club is one of the most iconic franchises in professional sports, with a deeply passionate and loyal fan base that is second to none. Built on a Dynasty in the 1980’s with four straight Stanley Cup Championships and 19 consecutive playoff series wins, our history has defined a legacy that remains untouched in professional sports. That legacy inspires us to leave our mark in the sports, entertainment, and cultural landscape.

How To Make The Team

We are hiring a Part-Time, Retail Brand Ambassador. If you are passionate about building your retail career in the sports & entertainment industry, then we want to get to know you. The Retail Brand Ambassador promotes our brands and ensures guests have a memorable experience shopping at UBS Arena. You will engage guests to help find that perfect item that they must have. Every guest that comes in can help spread brand awareness.

We're looking for an enthusiastic lover of sports, live entertainment, and people. You have a true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things New York Islanders and UBS Arena. You enjoy being a part of an exciting and dynamic group, and you’re committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you’d be shocked if guests weren’t positively impacted by their interactions with you.

Show Us You Can

• Promote our brand and product in a positive and enthusiastic manner
• Engage our guests to create a unique and individualized experience
• Greet and sell Islanders merchandise to our guests
• Control and maintain accurate merchandise inventory
• Assist Retail Managers and Lead Ambassadors in-store operations
• Maintain a clean and sterile work environment for the health and safety of team members and guests

Your Training & Talent

• Excellent communication and customer service skills
• Ability to adapt to different guest interactions and situations
• Willingness to learn and be able to work well within a team
• Punctuality and reliability are a must
• Outstanding and welcoming personality and work ethic
• Flexible schedule and ability to work late hours, weekends, long nights, and holidays.
• Previous experience in retail a plus
• Ability to walk, stand and sit for long periods of time
• Ability to lift and/or move up to 25 pounds

Where You’ll Go

• Work at the team store at Northwell Health Ice Center
• Work at the Isles Lab Team Store on the Main Concourse at UBS Arena, located outside Section 104, during Islanders home games

What Skills You’ll Use

• Flexibility: Switch gears on a moment’s notice and adapt to shifting priorities
• Motivation: Leverage your personal skills to drive results and influence success
• Autonomy: Manage your time, work independently, and prioritize tasks
• Collaboration: Liaise with cross-functional internal teams and establish positive relationships
• Creativity: Think outside the box, bringing innovative ideas to the table
• Accountability: Take ownership of your work
• Conflict Resolution: Show off your problem solving and decision-making skills

What’s In It For You

• Expanding your experience with an iconic NHL® franchise in our quest for a 5th Stanley Cup
• Experience and growth in the sports industry

The Fine Print

The New York Islanders are an equal opportunity employer and value diversity at our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.