Part-Time Arcade Guest Experience Specialist

Peppermillcareers; Reno (NV); On-site; USD 17,000 - 21,000; Part time

Job summary

Peppermill Reno is hiring an Arcade Attendant (Part Time) to ensure guest satisfaction with purchases, prize redemptions, and gameplay. You will guide guests on how to use arcade systems, manage tickets, and assist with club benefits.

The role requires strong guest service, clear communication, and the ability to multitask across game stations while maintaining a clean and safe environment for all visitors in Reno, NV.

Qualifications

• Demonstrated excellent guest service and patron care.
• Strong verbal communication and listening skills.
• Ability to interact well with both kids and adults in a fast-paced environment.
• Basic understanding of arcade game operations and instructions.
• Accurate ability to handle cash and give correct change.
• Capability to lift up to 15 lbs as needed.
• Ability to multitask across multiple game stations.
• Comfort with reading small numerical values on tickets or displays.
• Willingness to follow a detailed daily checklist and procedures.

Responsibilities

• Provide superior guest service at the arcade.
• Instruct guests on games, debit cards, redemptions, and club benefits.
• Sell debit cards, tickets and party packages.
• Redeem merchandise and manage prize rewards.
• Report equipment issues to lead or manager.
• Clean, test and detail arcade games for safe play.
• Enforce arcade rules and safety guidelines.
• Communicate guest or operational issues promptly to staff.

Skills

Guest service

Verbal communication

Interacting with children and adults

Arcade game operation

Make change accurately

Lift 15 lbs

Multitask

Read small numbers

Daily checklist

Job description

Peppermill Reno is hiring an Arcade Attendant (Part Time) to ensure guest satisfaction with purchases, prize redemptions, and gameplay. You will guide guests on how to use arcade systems, manage tickets, and assist with club benefits.

The role requires strong guest service, clear communication, and the ability to multitask across game stations while maintaining a clean and safe environment for all visitors in Reno, NV.