Part-Time Ambulatory Office Operations Assistant

Henry Ford Health; Grand Blanc (MI); On-site; USD 2,066,000 - 2,617,000; Part time

Job summary

Henry Ford Health in Michigan is seeking an Office Operations Assistant for our ambulatory physical therapy practice. This part-time role (20 hours/week) focuses on creating a welcoming atmosphere, handling check-in/out, and managing essential administrative tasks to support patient care.

Responsibilities include verifying demographics, obtaining insurance authorizations, scheduling appointments, processing charge entries, and handling co-pays and deposits with accuracy.

Qualifications

• High School diploma equivalency or 1 year of applicable job-specific experience required.
• Licensure/certification may be substituted for education/experience where applicable.

Responsibilities

• Greet patients and visitors, check them in/out, and gather required documentation.
• Verify demographics, obtain insurance authorizations, and precertifications.
• Schedule and confirm appointments and serve as a main point of contact for patients.

Skills

Customer Service

Education

High School diploma equivalency or 1 year of applicable cumulative job-specific experience

Tools

EPIC

Microsoft Word

Microsoft Teams

Job description

Henry Ford Health in Michigan is seeking an Office Operations Assistant for our ambulatory physical therapy practice. This part-time role (20 hours/week) focuses on creating a welcoming atmosphere, handling check-in/out, and managing essential administrative tasks to support patient care.

Responsibilities include verifying demographics, obtaining insurance authorizations, scheduling appointments, processing charge entries, and handling co-pays and deposits with accuracy.