Part-Time Airport Guest Services & Ticketing Agent

United Ground Express, Inc.; Midland (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Earned Paid Time off

Discounted travel for family

Job summary

United Ground Express, Inc. in Midland, TX is seeking an Airport Customer Service Agent to greet passengers, check in, and issue boarding passes. You will rebook itineraries using reservation software, collect fees, and help ensure on-time departures.

The role requires strong computer skills, English fluency, and excellent customer service. You must lift up to 70 lbs, work outdoors in various conditions, and pass background checks for airport badges.

Qualifications

• Must be 18 years or older.
• Pre-employment checks including background check and drug screen may be required.
• Available to work day or night shifts, weekends and holidays; overtime may be needed.

Responsibilities

• Greeting passengers and providing check-in and ticketing.
• Use reservation software to rebook itineraries and issue boarding passes.
• Ensure passenger information is accurate and flights depart on time.
• Handle passenger questions and resolve issues following policies.
• May assist in baggage service and locate baggage.

Skills

Customer service

English fluency

Computer skills

Radio equipment

Driver's license

Stamina

Job description

United Ground Express, Inc. in Midland, TX is seeking an Airport Customer Service Agent to greet passengers, check in, and issue boarding passes. You will rebook itineraries using reservation software, collect fees, and help ensure on-time departures.

The role requires strong computer skills, English fluency, and excellent customer service. You must lift up to 70 lbs, work outdoors in various conditions, and pass background checks for airport badges.