Part-Time Airport Customer Service & Ticketing Specialist

American Airlines; Omaha (NE); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Travel Perks

Health Benefits

Wellness Programs

401(k) Program

Employee discounts

Job summary

American Airlines is seeking a Part Time Customer Service Agent at Eppley Airfield in Omaha. You will handle ticketing, check-in, boarding, and passenger assistance to ensure a smooth travel experience.

The role includes handling reservations, managing gate operations, and maintaining high standards of customer service. Starting pay is $20.23 per hour, with opportunities to develop skills in a fast-paced aviation environment.

Qualifications

• High school diploma or GED required.
• Must fulfill FAA background checks to qualify for airport security access.
• U.S. work authorization required.

Responsibilities

• Issue, reissue and refund passenger tickets.
• Book, ticket and confirm flight reservations.
• Rebook passengers on oversold flights and during irregular operations.
• Perform passenger check-in and seat assignment.
• Assist passengers with special needs and unaccompanied minors.
• Adhere to company policies and safety procedures.

Skills

Bilingual (where applicable)

Education

High school diploma or GED

Job description

American Airlines is seeking a Part Time Customer Service Agent at Eppley Airfield in Omaha. You will handle ticketing, check-in, boarding, and passenger assistance to ensure a smooth travel experience.

The role includes handling reservations, managing gate operations, and maintaining high standards of customer service. Starting pay is $20.23 per hour, with opportunities to develop skills in a fast-paced aviation environment.