Airport Customer Service Agent — Travel Perks & Benefits

Flying Seekers; Albuquerque (NM); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Health benefits

Travel perks

401(k) program

Employee Assistance Program

Job summary

American Airlines is seeking a full-time Customer Service Agent at the Albuquerque International Sunport. In this front-line position, you'll assist passengers during check-in, boarding, and while navigating through airport operations.

Ideal candidates have a high school diploma, strong customer service skills, and the ability to work in high-pressure environments. The role also offers health benefits, travel perks, and a 401(k) program starting on day one.

Qualifications

• Must be authorized to work in the United States.
• Ability to pass FAA criminal background checks for SIDA access.
• Clean pre-employment drug screen and comprehensive background check.

Responsibilities

• Issue, reissue, and refund passenger tickets.
• Perform passenger check-in and seat assignments.
• Assist passengers with needs during flights.

Skills

Bilingual skills

Customer service

Ability to remain calm under pressure

Education

High school diploma or GED

Tools

Sabre or another Passenger Service System

Job description

American Airlines is seeking a full-time Customer Service Agent at the Albuquerque International Sunport. In this front-line position, you'll assist passengers during check-in, boarding, and while navigating through airport operations.

Ideal candidates have a high school diploma, strong customer service skills, and the ability to work in high-pressure environments. The role also offers health benefits, travel perks, and a 401(k) program starting on day one.