Part-Time Airport Customer Assistant & Kiosk Specialist

American Airlines Inc.; Sacramento (CA); Remote; USD 23,000 - 32,000; Part time

Job summary

American Airlines is seeking a Customer Assistance Representative in Sacramento. You will greet customers, assist with kiosk operations, and ensure compliance with airport regulations.

The ideal candidate is a high school graduate with strong communication skills and a friendly demeanor. Responsibilities include aiding customers with baggage queries and maintaining kiosk machinery.

This part-time role offers $20 per hour for 8 hours weekly.

Qualifications

• High school graduate or equivalent.
• Good communication skills and friendly demeanor.
• Ability to use company systems and software.
• Basic knowledge of airport regulations and procedures.
• Adaptability and willingness to learn.

Responsibilities

• Greet customers at the airport and at ticket stations.
• Review ticket area to ensure compliance with policies and procedures.
• Assist customers with kiosk bag handling.
• Maintain and troubleshoot kiosk machines.
• Collaborate with kiosk technology team to resolve issues.
• Document and resolve customer problems.
• Help customers search for and retrieve bags.
• Answer customer queries regarding baggage allowances.
• Confirm and authorize documentation and kiosk usage.
• Provide guidance and instructions to customers.

Skills

Good communication skills

Friendly demeanor

Ability to use company systems and software

Adaptability

Education

High school graduate or equivalent

Job description

American Airlines is seeking a Customer Assistance Representative in Sacramento. You will greet customers, assist with kiosk operations, and ensure compliance with airport regulations.

The ideal candidate is a high school graduate with strong communication skills and a friendly demeanor. Responsibilities include aiding customers with baggage queries and maintaining kiosk machinery.

This part-time role offers $20 per hour for 8 hours weekly.