Part-Time Airport Customer Experience Specialist

GAT Airline Ground Support; Austin (TX); On-site; USD 21,025 - 29,945; Part time

Job summary

A major airline support company is seeking a Customer Service Agent in Austin, Texas. The role involves assisting passengers at the airport, checking them in, announcing flight statuses, and processing baggage. Candidates should be at least 18 years old, have a high school diploma or equivalent, and possess strong communication and customer service skills. Part-time hours will be on Sundays and Thursdays; a two-week training is necessary. Pay is $18.50 per hour.

Qualifications

• Must be at least 18 years of age.
• Ability to read, speak, and understand English.
• Good communication skills and a friendly personality.

Responsibilities

• Greet and assist customers over the phone and in person.
• Announce incoming and outbound flights.
• Handle credit card and check transactions accurately.
• Process checked baggage weighing up to 100 lbs.
• Operate jetways and handle aircraft doors.
• Provide flight information using airline computer systems.
• Escort unaccompanied minors and disabled passengers.

Skills

Customer assistance

Communication skills

Computer skills

Education

High school diploma or equivalent

Job description

A major airline support company is seeking a Customer Service Agent in Austin, Texas. The role involves assisting passengers at the airport, checking them in, announcing flight statuses, and processing baggage. Candidates should be at least 18 years old, have a high school diploma or equivalent, and possess strong communication and customer service skills. Part-time hours will be on Sundays and Thursdays; a two-week training is necessary. Pay is $18.50 per hour.