Airport Passenger Support Specialist

GAT Airline Ground Support; El Paso (TX); On-site; USD 30,000 - 35,000; Full time

Job summary

A major airline service company in El Paso, TX, seeks an Airport Passenger Assistance Agent to facilitate passenger processes such as check-in and boarding. This role requires strong customer service skills, the ability to work in fast-paced environments, and physical capability to lift baggage. Candidates must have a high school diploma and be able to work flexible hours, including nights and weekends. The position offers a full-time schedule with entry-level responsibilities and provides a chance to impact customer experience positively.

Qualifications

• Must be at least 18 years old.
• Ability to read, speak, and understand English.
• Able to stand for long periods.

Responsibilities

• Assist passengers through check-in and arrival processes.
• Operate equipment including jetway and ticketing software.
• Push wheelchairs for passengers needing assistance.

Skills

Customer service

Attention to detail

Communication skills

Ability to lift 50 lbs

Ability to work nights and weekends

Education

High school diploma or GED

Job description

A major airline service company in El Paso, TX, seeks an Airport Passenger Assistance Agent to facilitate passenger processes such as check-in and boarding. This role requires strong customer service skills, the ability to work in fast-paced environments, and physical capability to lift baggage. Candidates must have a high school diploma and be able to work flexible hours, including nights and weekends. The position offers a full-time schedule with entry-level responsibilities and provides a chance to impact customer experience positively.