Part-Time Admissions & Enrollment Support Specialist

Virginia's Community College System; Richmond (VA); On-site; USD 19,000 - 27,000; Part time

Job summary

Tidewater Community College on the Chesapeake Campus is seeking an Admissions and Enrollment Specialist Assistant to support the Office of Admissions and Enrollment. You will assist students in person, by phone and email with applying, scheduling classes, and records inquiries.

The role emphasizes customer service, FERPA awareness, data entry in PeopleSoft/Oracle SIS, scanning with ImageNow, and outreach to potential and current students.

Qualifications

• Strong knowledge of effective customer service techniques.
• Ability to communicate effectively with diverse constituents.
• Strong ability to work independently and cooperatively as a team member. Knowledge and skill in researching and resolving problems and issues with enrollment, records and grades.
• Knowledge of Peoplesoft or other SIS systems.
• Experience in a college setting.
• Ability to interpret and apply Virginia Community College (VCCS), Family Educational Rights and Privacy Act (FERPA), and college policies and procedures as they relate to student services.
• Demonstrate ability to use Microsoft Office Suite including Excel.
• Ability to organize and maintain files and records.

Responsibilities

• Support the office of Admissions and Enrollment on the Chesapeake Campus.
• Assist in enrollment-related tasks via in person, phone, and email communication.
• Help students with admissions, enrollment, class scheduling, records, and transcripts.
• Use PeopleSoft/Oracle SIS for data changes, enroll/drops, and verification requests.
• Scan and maintain student documents with ImageNow Imaging System.

Skills

Customer Service

Communication

Independence

Teamwork

Problem-solving

Excel

MS Office

File Management

Tools

PeopleSoft

Job description

Tidewater Community College on the Chesapeake Campus is seeking an Admissions and Enrollment Specialist Assistant to support the Office of Admissions and Enrollment. You will assist students in person, by phone and email with applying, scheduling classes, and records inquiries.

The role emphasizes customer service, FERPA awareness, data entry in PeopleSoft/Oracle SIS, scanning with ImageNow, and outreach to potential and current students.