Chesapeake Campus Admissions & Enrollment Specialist

Commonwealth of VA Careers; Chesapeake (VA); On-site; USD 19,000 - 25,000; Part time

Job summary

Tidewater Community College Chesapeake Campus is seeking an Admissions and Enrollment Specialist Assistant to support the office and guide students through admissions, enrollment, class scheduling, and records. The role emphasizes strong customer service, familiarity with SIS (PeopleSoft) and FERPA policies, and coordination of transcripts, verifications, and campus tours.

This part-time position offers exposure to a major community college mission and opportunities to engage with prospective

Qualifications

• Strong knowledge of effective customer service techniques.
• Ability to communicate effectively with diverse constitutes.
• Strong ability to work independently and cooperatively as a team member.
• Knowledge and skill in researching and resolving problems and issues with enrollment, records and grades.
• Knowledge of Peoplesoft or other SIS systems.
• Experience in a college setting.
• Ability to interpret and apply Virginia Community College (VCCS), Family Educational Rights and Privacy Act (FERPA), and college policies and procedures as they relate to student services.
• Demonstrate ability to use Microsoft Office Suite including Excel.
• Ability to organize and maintain files and records.

Responsibilities

• Support the office of Admissions and Enrollment on the Chesapeake Campus.
• Provide information about Admissions and Enrollment and assist students in person, on the phone and in email about applying to Tidewater Community College, scheduling classes and class availability, give general information about records and grades, third party contracts, cross registration, transcripts, verifications, admissions and domicile.
• Assist in recruitment related events and college campus tours.
• Maintain the department’s workspace by ensuring that college forms and publications are accurate and up to date, sort and distribute mail, process official transcripts, verifications, data changes, enroll/drops and withdraws students using PeopleSoft/Oracle SIS system.
• Scan and maintain student documents into a college wide database using Image-Now Imaging System.
• Advise and interprets VCCS, TCC, FERPA, state policies and procedures to students, parents, faculty, staff, and the general public.
• Greet incoming visitors at the welcome desk and assist students with complete admissions and enrollment processes.

Skills

Customer service

Communication

Independence

Problem solving

SIS systems

College experience

FERPA knowledge

MS Office / Excel

File organization

Job description

Tidewater Community College Chesapeake Campus is seeking an Admissions and Enrollment Specialist Assistant to support the office and guide students through admissions, enrollment, class scheduling, and records. The role emphasizes strong customer service, familiarity with SIS (PeopleSoft) and FERPA policies, and coordination of transcripts, verifications, and campus tours.

This part-time position offers exposure to a major community college mission and opportunities to engage with prospective