Part-Time Administrative Assistant - Front Desk & Ops

Northpoint Recovery; Everett (WA); On-site; USD 30,000 - 33,000; Part time

Job summary

Northpoint Recovery is seeking an Administrative Assistant (Part-Time) at our Everett facility. The role involves greeting patients, handling intake paperwork, and supporting daily operations to ensure smooth, compliant facility function.

The ideal candidate will have strong communication, multitasking, and customer service skills, with experience in Microsoft Office and data entry. Primary duties include reception, scheduling, and collaboration with staff to maintain a welcoming environment.

Qualifications

• Must be at least twenty-one (21) years of age.
• Excellent communication and time management skills.
• Strong telephone and office etiquette.
• Knowledge of Microsoft Office Suite and data entry software.
• Ability to perform duties with minimal supervision.
• Action-oriented with the ability to: adapt to change, work independently, prioritize tasks, and drive to finish.

Responsibilities

• Coordinate office management schedules, coverage, and team needs
• Client and staff Telehealth liaison
• Responsible for the completion and collection of all necessary intake paperwork and documentation
• Track patient information and statistics in support of The Joint Commission requirements
• Assist leadership in developing data tracking processes and trainings needed to improve the team
• Track facility maintenance needs
• Complete inventory ordering for designated facility
• Schedule and complete fire drills, egress testing, safety committee meetings, infection control meetings
• Responsible for environmental cleanliness, organization, and presentation
• Reception duties; scheduling of clients, answering telephone, customer service needs, follow up calls, track attendance, send out appointment reminder alerts, assist in Medicaid transportation, process incoming mail
• Coordinate client UA results with multidisciplinary team
• Maintain lobby environment to promote warm and welcoming surroundings, including seasonal décor
• Ensure a safe and secure lobby environment for employees, clients, guardians, and visitors
• Facilitate client arrival and departure from programming
• Schedule, organize, and manage Joint Commission and facility compliance needs
• Screen and monitor visitors and connect them with the appropriate staff member
• Display initiative by identifying problems and making recommendations to solve them
• Answer inquiries and obtain information for general public, clients, visitors and staff in an expedient, professional and courteous manner
• Manage and provide training to incoming and current reception and clinical staff for front desk duties
• Liaise with facility vendors including cleaning, maintenance, and transportation services
• Organize, maintain, and create client orientation packets
• Work collaboratively with management positions in creating and identifying efficiencies within the facility
• Plan in-house activities such as parties, celebrations and trainings
• Adhere to all company policies and procedures
• Maintain confidentiality in accordance with 42 CFR Part 2 and all other established policies, procedures, and standards of care
• Performs other related duties and special projects as assigned

Skills

Communication

Time management

Phone etiquette

Multi-tasking

Independent work

Attention to detail

Customer service

Adaptability

Tools

Microsoft Office Suite

Data entry software

Job description

Northpoint Recovery is seeking an Administrative Assistant (Part-Time) at our Everett facility. The role involves greeting patients, handling intake paperwork, and supporting daily operations to ensure smooth, compliant facility function.

The ideal candidate will have strong communication, multitasking, and customer service skills, with experience in Microsoft Office and data entry. Primary duties include reception, scheduling, and collaboration with staff to maintain a welcoming environment.