Part-Time Administrative Assistant: Evening & Weekend

High Point & Affiliated Organizations; Hyannis (MA); On-site; USD 29,000 - 36,000; Part time

Job summary

High Point & Affiliated Organizations is seeking a part-time Administrative Assistant for Youth Services in Hyannis. The role runs 24 hours per week with a schedule of 4PM–8PM Monday–Friday and 8AM–12PM Saturdays, offering a $21–$26 per hour pay range based on experience and education.

Responsibilities include clerical support, meeting minutes, and coordinating with Program Management, while maintaining confidentiality and trauma-informed care practices in a health and human services setting.

Qualifications

• Must always present as courteous and professional
• Demonstrated flexibility and ability to perform multiple tasks
• Must have excellent communication skills, including the ability to organize ideas in logical and clear fashion
• Excellent telephone etiquette and ability to manage a busy phone system;
• Ability to organize and prioritize a demanding workload while adhering to project timelines
• Knowledge of basic computer skills and software programs
• Must have the ability to work with others in a cooperative and collaborative manner
• Ability to understand and implement Trauma Informed Care
• Maintains appropriate boundaries and adheres to code of ethics
• Comply with federal and state regulations concerning confidentiality
• Understand and adhere to all applicable policies and procedures of HPAO
• Complete TB screening requirements
• Completion of the HPAO approved de-escalation program
• CPR / First Aid Certification
• Valid Driver’s License (requirement may be waived)

Responsibilities

• Greet and sign in all visitors and guests.
• Provide clerical support to staff and Program Management.
• Record, edit and distribute meeting minutes as requested by the Program Director
• Attend supervision, required staff meetings, facility meetings, trainings and all other meetings as required
• Develop good working relationships with other staff members to reinforce a team approach
• Participate in annual Continuous Quality Improvement and comply with Quality Assessment Report data collection requirements
• Always utilize universal/standard precautions
• Perform other duties as assigned by the Program Director and COO
• Outpatient Specific Duties and Responsibilities: An understanding of SUD and the relationship between substance use and mental health issues.
• Understanding of urgent care models of appointment scheduling within required timeframes.
• Provide support to patients with troubleshooting telehealth technology to engage in appointments.
• Monitor program safety for patients during their time onsite, including: reception/waiting areas, restrooms, hallways.
• Ability to utilize phone technology for completing warm transfers and accessing three-way calling with interpreter services.

Job description

High Point & Affiliated Organizations is seeking a part-time Administrative Assistant for Youth Services in Hyannis. The role runs 24 hours per week with a schedule of 4PM–8PM Monday–Friday and 8AM–12PM Saturdays, offering a $21–$26 per hour pay range based on experience and education.

Responsibilities include clerical support, meeting minutes, and coordinating with Program Management, while maintaining confidentiality and trauma-informed care practices in a health and human services setting.