Clinic Operations & Admin Lead

High Point & Affiliated Organizations; Hyannis (MA); On-site; USD 40,000 - 47,000; Full time

Job summary

High Point & Affiliated Organizations, Outpatient Clinic in Hyannis, MA, seeks an Office Manager for a full-time role (40 hrs/week). Schedule is Mon-Fri 8am-8pm, Sat 8am-12pm. Salary $29-$34/hr; education requirements include a high school diploma, with a bachelor’s or relevant certification a plus.

The role supports administrative operations across substance use and mental health services. The candidate will oversee front desk, admissions, insurance verification and billing reporting, while

Qualifications

• Must have courteous and professional conduct.
• Excellent verbal and written communication skills.
• Ability to work cooperatively in a team.
• Understanding of substance use and mental health issues.
• Familiarity with HIPAA and related regulations.
• Knowledge of electronic health records (EHR).
• Strong leadership, training and performance monitoring.
• Organization, multi-tasking and time management skills.

Responsibilities

• Coordinate front office duties and staff scheduling.
• Manage admissions, discharges and referrals.
• Verify insurance and enter data into EHR systems.
• Oversee office supplies, inventory and equipment.
• Prepare billing reports and policy compliance.
• Maintain patient rights and confidentiality per policy.
• Supervise staff, recruit and evaluate performance.
• Communicate program progress to senior management.

Skills

Communication

Teamwork

Organizational skills

Office management

Scheduling

Customer service

Education

High School diploma or GED

Bachelor’s degree or relevant certification (CAP, PMP)

Job description

High Point & Affiliated Organizations, Outpatient Clinic in Hyannis, MA, seeks an Office Manager for a full-time role (40 hrs/week). Schedule is Mon-Fri 8am-8pm, Sat 8am-12pm. Salary $29-$34/hr; education requirements include a high school diploma, with a bachelor’s or relevant certification a plus.

The role supports administrative operations across substance use and mental health services. The candidate will oversee front desk, admissions, insurance verification and billing reporting, while