Part-Time Administrative Assistant — Emergency Response Ops

Crisis Services; Buffalo (NY); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Competitive pay and annual increases

Paid training and professional dev.

Generous paid time off

Calm app subscription for employees

Quiet Room and Wellness spaces onsite

Health insurance with employer premium

403(b) with employer match

Public Service Loan Forgiveness access

Job summary

Crisis Services in Buffalo, NY is seeking a part-time Administrative Assistant to support the Emergency Mental Health Response Services team. The role offers a 20-hour work week, daytime shifts, and on-site duties at our Crisis Services facility.

Qualifications include an Associate’s Degree or equivalent, 1–3 years of admin experience, and strong communication and organizational skills. Competitive benefits accompany this position.

Qualifications

• 1-3 years’ experience in an administrative position or in an office setting.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Proficiency in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Basic understanding of clerical procedures and systems such as recordkeeping and filing.
• Ability to prioritize and thrive in a busy environment.
• Ability to work independently or as part of a team.

Responsibilities

• Assisting the management team with prioritization and scheduling work for day-to-day operations.
• Setting up calendars for the year.
• Identifying scheduling gaps.
• Entering and updating on-call and supervisor-on-call shifts into iCarol.
• Retrieving information as requested from records, email, minutes, and other related documents; preparing daily, weekly, monthly written reports and summaries of data when needed.
• Auditing monthly billing for department.
• Assisting with various components for New Hire Onboarding such as interview materials, candidate technology accounts and equipment.
• Maintaining office supplies and coordinating maintenance of office equipment.
• Monitoring, reviewing and reminding staff for training and meeting attendance.
• Typing and editing basic business correspondences.
• Answering and routing telephone calls
• Making copies and printing forms for departments as needed.
• Maintaining documents and files, specifically for incoming clients/intakes
• Attending required training and professional development classes.
• Maintaining and managing staff awards.
• Assisting with front desk/reception back up coverage.
• Other duties as assigned.

Skills

Verbal Communication

Written Communication

Interpersonal Skills

Customer Service

Organizational Skills

Attention to Detail

Time Management

Teamwork

Education

Associate’s Degree or equivalent

Tools

Microsoft Office Suite

Job description

Crisis Services in Buffalo, NY is seeking a part-time Administrative Assistant to support the Emergency Mental Health Response Services team. The role offers a 20-hour work week, daytime shifts, and on-site duties at our Crisis Services facility.

Qualifications include an Associate’s Degree or equivalent, 1–3 years of admin experience, and strong communication and organizational skills. Competitive benefits accompany this position.