Assistant Program Director, Mental Health Crisis Services

Community Access; New York (NY); On-site; USD 75,000 - 91,000; Full time

Job summary

Community Access in New York, NY seeks an Assistant Program Director for the Residential Crisis Support program. The APD will assist the Program Director in leadership, policy implementation, staffing, scheduling, training, supervision, and 24/7 on-call coverage.

The role emphasizes quality assurance, reporting, and billing, with strong administrative and clinical oversight to ensure recovery-oriented, peer-led care for guests staying up to 28 days.

Qualifications

• Live experience with the mental health system is preferred and may be shared appropriately.

Responsibilities

• Support the Program Director in overall leadership, administration, and day-to-day operation of the Residential Crisis Support program.
• Develop and implement policies and procedures; participate in staff recruitment, scheduling, training, supervision and evaluation.

Skills

Leadership

Communication

Team collaboration

Critical thinking

De-escalation

Problem solving

Flexibility

confidentiality

Education

NYS licensure: LMSW/LCSW/LMHC/LMFT or related

Tools

Data management software

Job description

Community Access in New York, NY seeks an Assistant Program Director for the Residential Crisis Support program. The APD will assist the Program Director in leadership, policy implementation, staffing, scheduling, training, supervision, and 24/7 on-call coverage.

The role emphasizes quality assurance, reporting, and billing, with strong administrative and clinical oversight to ensure recovery-oriented, peer-led care for guests staying up to 28 days.