Part Time Administrative Assistant

Multicultural Community Services of the Pioneer Valley Inc.; Springfield (MA); On-site; USD 28,000 - 30,000; Part time

Job summary

Multicultural Community Services of the Pioneer Valley Inc. in Springfield is seeking an administrative assistant to provide receptionist, clerical, and general office support in a fast-paced environment.

The ideal candidate is bilingual (English/Spanish), dependable, organized, and proficient in Word, Excel, and Outlook, with strong communication skills and a professional demeanor; valid driver's license and reliable transportation preferred.

Qualifications

• High School Diploma or equivalent.
• 2–3 years of general office experience.
• Bilingual in English and Spanish.
• Strong written and spoken communication.
• Proficient with Word, Excel, Outlook.
• Organized, detail oriented, and reliable.
• Able to work with diverse populations.
• Professional, patient demeanor; ability to multitask.

Responsibilities

• Answer and direct incoming calls professionally.
• Greet visitors and provide clerical support.
• Manage correspondence and filing.
• Data entry and document preparation.
• Maintain accurate office records.
• Support staff with administrative tasks.
• Utilize MS Office applications.
• Maintain efficient daily office workflow.

Skills

Bilingual English/Spanish

Communication skills

Organizational skills

Attention to detail

Prioritize tasks

Independent work

Telephone etiquette

Education

High School Diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Location: MCS (SOS Office) 505 East Columbus Ave Springfield

Hours: Monday through Friday, 11:00 a.m. to 5:00 p.m. (30 hours per week)

Pay Range: $20.50 – $20.50

Responsibilities

Position SummaryWe are seeking a reliable, detail-oriented Administrative Assistant to provide receptionist, clerical, and administrative support in a fast-paced office environment. The ideal candidate will possess excellent communication and customer service skills, demonstrate professionalism when interacting with the public, and be comfortable working with a diverse population. Bilingual proficiency in English and Spanish is required.

Essential Responsibilities

• Answer and direct incoming telephone calls in a professional and courteous manner
• Greet and assist visitors and clients
• Provide general clerical and administrative support
• Manage correspondence, filing, data entry, and document preparation
• Maintain accurate records and office files
• Assist staff with administrative tasks as needed
• Utilise Microsoft Office applications, including Word, Excel, and Outlook
• Support daily office operations and ensure efficient workflow

What We're Looking For

The successful candidate will be dependable, customer-focused, and committed to providing exceptional administrative support. If you enjoy helping others, thrive in a team-oriented environment, and have strong organizational skills, we encourage you to apply.

Required Qualifications, Skills, and Training

• High School Diploma or equivalent
• 2 to 3 years of general office experience
• Bilingual proficiency in English and Spanish
• Strong oral and written communication skills
• Excellent telephone etiquette and interpersonal skills
• Proficiency with Microsoft Office, including Word, Excel, and Outlook
• Strong organizational skills and attention to detail
• Ability to work effectively with individuals from diverse backgrounds
• Pleasant, patient, and professional demeanor
• Ability to prioritize tasks and work independently
• Valid driver’s license
• Reliable transportation

** For more information, please visit mcsnet.org