Part Time Administrative Assistant

Multicultural Community Services of the Pioneer Valley, Inc.; Springfield (MA); On-site; USD 23,000 - 33,000; Full time

Job summary

Multicultural Community Services of the Pioneer Valley, Inc. in Springfield, MA is seeking a reliable Administrative Assistant to provide receptionist, clerical, and administrative support in a fast-paced office environment. The ideal candidate will have bilingual English/Spanish proficiency and excellent communication skills.

Responsibilities include answering calls, greeting visitors, general clerical duties, data entry, and using Microsoft Office. Hours are Monday–Friday, 11:00 a.m.

Qualifications

• High School Diploma or equivalent.
• 2 to 3 years of general office experience.
• Bilingual proficiency in English and Spanish.
• Strong oral and written communication skills.
• Excellent telephone etiquette and interpersonal skills.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.
• Strong organizational skills and attention to detail.
• Ability to work effectively with individuals from diverse backgrounds.
• Pleasant, patient, and professional demeanor.
• Ability to prioritize tasks and work independently.
• Valid driver’s license.
• Reliable transportation.

Responsibilities

• Answer and direct incoming telephone calls in a professional and courteous manner
• Greet and assist visitors and clients
• Provide general clerical and administrative support
• Manage correspondence, filing, data entry, and document preparation
• Maintain accurate records and office files
• Assist staff with administrative tasks as needed
• Utilize Microsoft Office applications, including Word, Excel, and Outlook
• Support daily office operations and ensure efficient workflow

Skills

Bilingual English/Spanish

Customer service

Oral & written communication

Organizational skills

Attention to detail

Teamwork

Dependable

Education

High School Diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

MCS (SOS Office) 505 East Columbus Ave Springfield

Program:

Administration

Hours:

Monday through Friday, 11:00 a.m. to 5:00 p.m. (30 hours per week)

Pay Range:

$20.50 – $20.50

Position Summary

We are seeking a reliable, detail-oriented Administrative Assistant to provide receptionist, clerical, and administrative support in a fast-paced office environment. The ideal candidate will possess excellent communication and customer service skills, demonstrate professionalism when interacting with the public, and be comfortable working with a diverse population. Bilingual proficiency in English and Spanish is required.

Essential Responsibilities

• Answer and direct incoming telephone calls in a professional and courteous manner


• Greet and assist visitors and clients


• Provide general clerical and administrative support


• Manage correspondence, filing, data entry, and document preparation


• Maintain accurate records and office files


• Assist staff with administrative tasks as needed


• Utilize Microsoft Office applications, including Word, Excel, and Outlook


• Support daily office operations and ensure efficient workflow

What We're Looking For

The successful candidate will be dependable, customer-focused, and committed to providing exceptional administrative support. If you enjoy helping others, thrive in a team-oriented environment, and have strong organizational skills, we encourage you to apply.

** For more information, please contact Samantha Michelli-Rivera at [phone] (ext. 5009) or [e-mail]

Required Qualifications, Skills, and Training

• High School Diploma or equivalent


• 2 to 3 years of general office experience


• Bilingual proficiency in English and Spanish


• Strong oral and written communication skills


• Excellent telephone etiquette and interpersonal skills


• Proficiency with Microsoft Office, including Word, Excel, and Outlook


• Strong organizational skills and attention to detail


• Ability to work effectively with individuals from diverse backgrounds


• Pleasant, patient, and professional demeanor


• Ability to prioritize tasks and work independently


• Valid driver’s license


• Reliable transportation


• *****Job Posting closes on Friday, 9/11/2026