Part-Time Ad Sales & Circulation Specialist

The Villages; Town of Middleton (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

The Villages Daily Sun seeks a Part Time, On Site Floater to support classified advertising and circulation in Lake Sumter Landing. You will input orders, talk with customers about wording and publication dates, calculate costs, and handle payments, while delivering excellent service.

In circulation duties, you will update subscriber records, process redelivery requests, and answer service questions, aiming for timely and accurate resolution while maintaining a friendly demeanor.

Qualifications

• One year of post high school education, or six months of related experience and/or training, or equivalent.
• Experience in telemarketing or a customer care center is preferred.
• Proficient in Microsoft Office. Type thirty-five (35) wpm.
• Proficient in using Microsoft Excel to access, create or modify spreadsheets.
• Operate a cash register efficiently & accurately while receiving payments.
• Operate a multi-line telephone system.
• Demonstrate great attention to detail and accuracy.
• Must adapt well to change in policies, reorganization, and competing job demands.

Responsibilities

• Input classified orders correctly into computer system.
• Talk to customers to determine wording, classification, and dates of publication of classified advertisement.
• Calculate total advertising cost for customers.
• Assign box numbers for confidential advertisements.
• Collect payments – issues receipts and releases ads to print.
• Call customers back for ad renewals.
• Upsell customers with attention getters, borders, logos, and new today ads.
• Make corrections and cancellations of advertisements.
• Keep advertisers apprised of all products and services available.
• Solicit orders for special promotions.
• Make cold calls for new business development.
• Keep records of transactions.
• Place advertisements within a set deadline time.

Skills

Customer service

Attention to detail

Adaptability

Phone etiquette

Communication skills

Education

Post high school education or equivalent

Tools

Microsoft Office

Microsoft Excel

Cash register

Multi-line telephone system

Job description

The Villages Daily Sun seeks a Part Time, On Site Floater to support classified advertising and circulation in Lake Sumter Landing. You will input orders, talk with customers about wording and publication dates, calculate costs, and handle payments, while delivering excellent service.

In circulation duties, you will update subscriber records, process redelivery requests, and answer service questions, aiming for timely and accurate resolution while maintaining a friendly demeanor.