Part-Time Academic Operations Coordinator

Brightmont Academy; Scottsdale (AZ); On-site; USD 34,000 - 39,000; Part time

Job summary

Brightmont Academy seeks an Academic Coordinator for a part-time role in Bethesda, MD. The candidate will manage knowledge articles in Zendesk, organize instructional resources, and support campus operations.

The position requires strong organization and communication skills, with experience in academic operations or project coordination preferred. The role involves coordinating updates to documents, supporting course development, and handling inquiries to improve campus support processes.

Qualifications

• Bachelor's degree required; education, business, communications, or related field preferred.
• Experience in academic operations or project coordination is preferred.
• Proficiency with Google Workspace, Microsoft Office, Google Sheets, or Excel.

Responsibilities

• Create, edit, organize, and maintain knowledge base articles within Zendesk.
• Ensure articles remain current, accurate, and easily accessible.
• Coordinate updates to shared documents, templates, forms, and instructional resources.
• Coordinate Course Progress Maps for new course development and verify completion.
• Manage Academic Inquiry (A-Inquiry) submissions and respond to campus inquiries.

Skills

Organizational skills

Project coordination

Time management

Communication

Education

Bachelor's degree

Education/Business/Communications field

Tools

Google Workspace

Microsoft Office

Google Sheets/Excel

Job description

Brightmont Academy seeks an Academic Coordinator for a part-time role in Bethesda, MD. The candidate will manage knowledge articles in Zendesk, organize instructional resources, and support campus operations.

The position requires strong organization and communication skills, with experience in academic operations or project coordination preferred. The role involves coordinating updates to documents, supporting course development, and handling inquiries to improve campus support processes.