Parking Services: Inbound Support Agent (Flexible Hours)

Park Core Group; Atlanta (GA); Vor Ort; USD 2.066.000 - 2.755.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k)

Paid time off

Paid training

Advancement opportunities

Zusammenfassung

Park Core Group in Atlanta, GA seeks an Inbound Call Center Agent to assist customers with parking service inquiries and coordinate operations. You will handle calls, provide clear information on procedures and locations, document inquiries, and route issues to the right teams.

Strong phone etiquette and data entry basics are essential. The role offers competitive hourly pay, paid training, flexible scheduling options, and opportunities for advancement within operations.

Qualifikationen

• Minimum: High school diploma or GED.
• Strong communication and phone etiquette.
• Basic computer and data entry skills.
• Ability to handle multiple calls professionally.
• Call center or customer service experience is a plus but not required.

Aufgaben

• Answer inbound calls regarding parking services and locations.
• Provide clear information about procedures, access, and assistance.
• Document inquiries and service requests.
• Route calls to appropriate supervisors or teams.
• Maintain accurate records of calls and interactions.
• Deliver professional customer service at all times.

Kenntnisse

Communication skills

Phone etiquette

Multitasking

Data entry

Ausbildung

High school diploma or GED

Jobbeschreibung

Park Core Group in Atlanta, GA seeks an Inbound Call Center Agent to assist customers with parking service inquiries and coordinate operations. You will handle calls, provide clear information on procedures and locations, document inquiries, and route issues to the right teams.

Strong phone etiquette and data entry basics are essential. The role offers competitive hourly pay, paid training, flexible scheduling options, and opportunities for advancement within operations.