Parking Operations & Technology Leader

Duke University

Durham (NC)

On-site

USD 63,000 - 98,000

Full time

10 days ago

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Benefits offered by this job

Medical & dental coverage
Retirement benefits
Family-friendly programs
Competitive compensation

Job summary

Duke University is seeking a Manager, Parking to lead operations, technology platforms, and customer service for DUHS and SOM. You will shape the parking experience for patients, visitors, faculty, and staff, guiding teams and partners across the institution.

You will leverage data to optimize utilization, develop strategic plans, and implement system enhancements while ensuring security and cost-effectiveness. Join a world-class academic health system focused on excellence.

Qualifications

  • Work generally requires a Bachelor's degree.
  • Requires 4+ years of relevant experience in parking/operations.
  • Demonstrated ability to oversee busy operations and manage reports.

Responsibilities

  • Lead Parking Operations and manage technology platforms.
  • Oversee utilization, waitlists, occupancy and access programs.
  • Develop long-range strategic plans and initiatives.
  • Identify tech enhancements and process improvements.
  • Support enterprise-wide initiatives through planning and execution.
  • Build partnerships with DUHS, SOM, HR, IT and vendors.

Skills

Operations leadership
Analytics
Relationship building
Team leadership
Customer service

Education

Bachelor's degree

Tools

SAP
Workday
Duke Card
Access control systems
Payroll deduction modules
Student information systems

Job description

Duke University is seeking a Manager, Parking to lead operations, technology platforms, and customer service for DUHS and SOM. You will shape the parking experience for patients, visitors, faculty, and staff, guiding teams and partners across the institution.

You will leverage data to optimize utilization, develop strategic plans, and implement system enhancements while ensuring security and cost-effectiveness. Join a world-class academic health system focused on excellence.

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