Parking Services Lead: Smooth Operations & Top Service

Tufts Medicine; Boston (MA); On-site; USD 26,000 - 32,000; Full time

Job summary

Tufts Medicine seeks a Parking Services Supervisor to oversee day-to-day operations of the parking facility and its staff. You will supervise cash handling, ensure safety and service standards, and coordinate with hospital staff to deliver high‑quality customer experiences.

The role emphasizes supervising front-line personnel, coordinating maintenance, and managing events to ensure efficient operations and strong security practices. Excellent organizational and communication skills are essential.

Qualifications

• High school diploma or equivalent.
• Five years of experience in parking services or facilities.
• Prior experience supervising full and part time staff.

Responsibilities

• Supervises cashier relations with staff, patients and clients to resolve issues diplomatically.
• Maintains quality of work for all employees to ensure tasks are performed efficiently and correctly.
• Oversees maintenance of the facility to meet company policies and procedures; sets cleaning schedules and monitors adherence.
• Monitors daily cashier reports to ensure accurate sales totals and deter theft or inefficiencies.
• Manages special events at the parking facility to serve customers efficiently.

Skills

Analytical skills

Interpersonal skills

Computer literacy

Cash handling

Education

High School Diploma or Equivalent

Associate’s degree in business

Job description

Tufts Medicine seeks a Parking Services Supervisor to oversee day-to-day operations of the parking facility and its staff. You will supervise cash handling, ensure safety and service standards, and coordinate with hospital staff to deliver high‑quality customer experiences.

The role emphasizes supervising front-line personnel, coordinating maintenance, and managing events to ensure efficient operations and strong security practices. Excellent organizational and communication skills are essential.