Event Parking & Transportation Lead

Duke University; Durham (NC); On-site; USD 28,000 - 37,000; Full time

Job summary

Duke University in Durham, NC, seeks a Special Events Coordinator for Parking & Transportation Services to coordinate parking and traffic management for campus events, support ingress/egress plans, supervise staff, and communicate expectations through pre- and post-event debriefings, ensuring safe and welcoming experiences for guests and thousands of attendees.

This role requires independent judgment, operational excellence, and strong customer service.

Qualifications

• Strong customer service orientation for guest experiences.
• Excellent verbal and written communication skills.
• Ability to work independently with limited supervision.

Responsibilities

• Coordinate parking and traffic management before, during, and after events.
• Support ingress/egress traffic plans for safe guest access.
• Supervise event staff and contractors.
• Conduct pre- and post-event debriefings to share plans and lessons.
• Verify time records and maintain billing documentation.
• Make real-time operational decisions using policies and plans.
• Develop relationships with planners, departments, and partners.
• Distribute, track, and maintain event signage and materials.
• Maintain inventories and production records for signage.

Skills

Customer service

Verbal communication

Written communication

Problem solving

Independence

Organization

Multitasking

Microsoft Office

Tools

Excel

Word

Job description

Duke University in Durham, NC, seeks a Special Events Coordinator for Parking & Transportation Services to coordinate parking and traffic management for campus events, support ingress/egress plans, supervise staff, and communicate expectations through pre- and post-event debriefings, ensuring safe and welcoming experiences for guests and thousands of attendees.

This role requires independent judgment, operational excellence, and strong customer service.