Parking Operations Shift Lead

Colonial Parking Inc; Washington (District of Columbia); On-site; USD 25,000 - 28,000; Full time

Job summary

Colonial Parking Inc. in Washington, DC, is seeking a Shift Manager to oversee daily operations at a busy parking site. The role focuses on delivering excellent customer service, supervising cashiers, and maintaining smooth vehicle flow.

You will work under the Operations Manager, complete shift paperwork, handle cash and transactions, enforce safety procedures, and ensure staff adhere to company standards.

Qualifications

• High school diploma required.
• One year related experience preferred.
• Valid driver’s license required.
• Ability to read and comprehend verbal and written instructions.
• Ability to communicate effectively verbally and in writing.

Responsibilities

• Act under the Operations Manager to perform cashier/attendant duties as needed.
• Ticket, tag, and park incoming vehicles; verify monthly stickers and validations.
• Handle payments (cash/credit/validation) securely per SOP.
• Process exceptions and complete required forms for tickets and transactions.
• Maintain daily shift paperwork with transaction counts and vehicle movements.
• Keep cashier area neat and free of debris; ensure signage and posters are proper.
• Identify maintenance needs and report to Operations Manager.
• Provide courteous service and adhere to company greetings and procedures.
• Return to work on time and follow policies.

Skills

Customer service

Communication

Time management

Professional demeanor

Education

High school diploma

Job description

Colonial Parking Inc. in Washington, DC, is seeking a Shift Manager to oversee daily operations at a busy parking site. The role focuses on delivering excellent customer service, supervising cashiers, and maintaining smooth vehicle flow.

You will work under the Operations Manager, complete shift paperwork, handle cash and transactions, enforce safety procedures, and ensure staff adhere to company standards.