Parking Operations Manager — Client Relations & Growth

Premium Parking; New Orleans (LA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Paid Time Off

Monthly Commute and Mobile Phone Stip…

Tuition Reimbursement

Disability Insurance (Short & LongTerm

Accidental & Critical Illness Coverage

Pet Insurance

Job summary

Premium Parking is seeking a Parking Operations Account Manager to oversee the day-to-day administration of parking facilities, manage client relationships, and drive financial and operational performance across assigned locations.

You will lead staff development, ensure policy compliance, and collaborate on new business opportunities while delivering exceptional service to tenants and clients.

Qualifications

• Customer service experience preferred.
• Detail-oriented and highly organized.
• Ability to lead and motivate a team.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Word and Excel.
• Valid driver’s license with 3+ years driving experience.

Responsibilities

• Cultivate and maintain positive client relationships and address requests.
• Prepare weekly financial reports and monthly projections for leadership.
• Maintain parking software and billing systems.
• Oversee operation of parking garages and lots, including maintenance and security.
• Lead location-level financial and operational planning.
• Develop and execute marketing and operating strategies and assist in new business development.
• Manage parking personnel, including recruiting, training, evaluation, and salary administration.
• Ensure compliance with company policies and tenant relations.

Job description

Premium Parking is seeking a Parking Operations Account Manager to oversee the day-to-day administration of parking facilities, manage client relationships, and drive financial and operational performance across assigned locations.

You will lead staff development, ensure policy compliance, and collaborate on new business opportunities while delivering exceptional service to tenants and clients.