Parking Operations Manager

Ace Parking Management; Tacoma (WA); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Competitive hourly pay

401k

Vacation and sick leave

Holiday pay

Flexible Spending Accounts

Job summary

ACE Parking is seeking an Assistant Manager in Tacoma, WA to support parking operations across locations. The role includes supervising staff, training, scheduling, and coordinating with property managers to ensure policy adherence and guest satisfaction.

The position requires a Bachelor’s degree (preferred) and at least one year of supervisory experience, with a flexible schedule that includes weekends and the ability to lift up to 25 lbs.

Qualifications

• Bachelor’s degree preferred, but not required.
• One-year supervisory experience required.
• Must be willing to work a flexible schedule, and must be available to work weekends.
• Must be able to meet Motor Vehicle Requirements (MVR) guidelines.
• Must have and maintain a valid driver’s license.
• Must be able to drive a manual transmission vehicle.
• Demonstrate exceptional oral and written communication skills.
• Knowledge of and working skills in Microsoft Office Suite.
• Ability to multi-task in a fast-paced environment.
• Ability to lift up-to 25lbs.

Responsibilities

• Ensuring that parking policies and procedures meet expectations and standards while maximizing profitability and minimizing financial exposure.
• Assisting in the management of team members including hiring, training, coaching, and counseling to ensure performance standards are met across locations.
• Assisting in planning and directing special event activities and coordinating with Supervisors and Directors as required.
• Responding to and resolving guest or visitor complaints, vehicle claims and service discrepancies.
• Maintaining ongoing communication with property management, Site Manager, customers, and guests.
• Keeping Site Manager informed of management concerns and resolving issues promptly in their absence.
• Conducting shift briefings and staff meetings to ensure a consistent flow of information.
• Maintaining a safe and clean work environment and directing staff in equipment use.
• Handling call-offs and assisting with scheduling when necessary.
• Diagnosis and preventive care maintenance.

Skills

Supervisory experience

Communication skills

Microsoft Office

Multi-tasking

Valid driver’s license

Education

Bachelor’s degree preferred, but not required

Tools

Microsoft Office Suite

Job description

ACE Parking is seeking an Assistant Manager in Tacoma, WA to support parking operations across locations. The role includes supervising staff, training, scheduling, and coordinating with property managers to ensure policy adherence and guest satisfaction.

The position requires a Bachelor’s degree (preferred) and at least one year of supervisory experience, with a flexible schedule that includes weekends and the ability to lift up to 25 lbs.