Parking Operations Lead

Pivot Parking LLC; Ocean Drive Beach (SC); On-site; USD 42,000 - 55,000; Full time

Job summary

Pivot Parking LLC Assistant Manager supports the Operations Manager in supervising daily operations of the parking facility. This role involves staff supervision, ensuring customer satisfaction, handling financial transactions, and maintaining safety and efficiency.

The position focuses on training, scheduling, reporting, and coordinating maintenance. It contributes to service improvements and operational performance within a busy parking facility.

Qualifications

• Education: High school diploma or equivalent; associate or bachelor’s preferred.
• Experience: 2-3 years in parking facility management with supervisory experience.
• Skills: Strong leadership, communication, and interpersonal abilities.
• Knowledge: Familiarity with parking operations and financial management.
• Certifications: Certifications like Certified Parking Professional are a plus.

Responsibilities

• Oversee day-to-day garage operations and opening/closing procedures.
• Supervise attendants, cashiers, and maintenance staff for efficiency.
• Monitor facility condition, safety compliance, and report issues.
• Address customer inquiries and maintain high satisfaction.
• Manage revenue, cash/card handling, and financial reporting.
• Assist in training, scheduling, budgeting, and performance reviews.
• Support safety inspections, emergency plans, and drills.
• Collaborate on operational improvements and special projects.
• Promote customer loyalty programs and coordinate with local partners.

Skills

Leadership

Communication

Interpersonal skills

Staff supervision

Parking management software

MS Office

Education

High school diploma

Associate/Bachelor in business management

Tools

Parking management software

MS Office

Job description

Pivot Parking LLC Assistant Manager supports the Operations Manager in supervising daily operations of the parking facility. This role involves staff supervision, ensuring customer satisfaction, handling financial transactions, and maintaining safety and efficiency.

The position focuses on training, scheduling, reporting, and coordinating maintenance. It contributes to service improvements and operational performance within a busy parking facility.