Parking Operations Leader

SP Plus Corporation; Cleveland (OH); In loco; USD 70.000 - 95.000; Tempo pieno

Descrizione del lavoro

SP+ Corporation in Cleveland is seeking an experienced operations leader to manage parking operations, client relations and team supervision on site. You will drive service excellence, safety and efficiency across locations, ensuring quality interactions with clients and a strong focus on operational standards.

The role demands budget oversight, strong problem-solving abilities, and hands-on leadership to optimize profitability and customer satisfaction in a dynamic environment.

Competenze

• Leads, motivates, and develops a team.
• Delivers exceptional client service and resolves issues promptly.
• Experience with budgets and P&L reviews preferred.

Mansioni

• Deliver premier customer service to clients and resolve requests efficiently.
• Communicate proactively with clients to improve operations.
• Hire, train, and supervise a team of employees.
• Set staffing levels to ensure service and daily duties.
• Ensure parking, security, and cash control procedures are followed.
• Manage profitability through revenue development and budget oversight.
• Oversee procurement, vendor needs, and accounts payable.
• Monitor facility maintenance and safety programs.

Conoscenze

Leadership

Customer service

Budgeting & P&L

Problem solving

Microsoft Office

Descrizione del lavoro

SP+ Corporation in Cleveland is seeking an experienced operations leader to manage parking operations, client relations and team supervision on site. You will drive service excellence, safety and efficiency across locations, ensuring quality interactions with clients and a strong focus on operational standards.

The role demands budget oversight, strong problem-solving abilities, and hands-on leadership to optimize profitability and customer satisfaction in a dynamic environment.