Parking Operations Lead — Staff & Service Excellence

Metropolis Technologies; Aurora (CO); Presencial; USD 32.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision

FSA

Long/short term disability

Life insurance

401k

Paid time off

Descripción de la vacante

SP+ is a Metropolis company focused on AI-powered parking solutions. The role supports day-to-day management of a parking location, ensuring operations stay within contractual guidelines and maintaining a professional image.

Responsibilities include supervising staff, processing deposits, and preparing reports to meet financial and operational goals. The position emphasizes strong customer service, communication, and adaptability, with a focus on staff training, safety, and efficient parking

Formación

• High School Diploma required.
• Six months parking experience preferred.
• Valid driver’s license with clean record.
• Strong customer orientation and positive attitude.
• Ability to communicate clearly, both verbally and in writing.

Responsabilidades

• Assist in day-to-day management of the assigned location within contractual guidelines.
• Support in achieving client and customer satisfaction goals.
• Supervise frontline staff and prepare monthly reports.
• Process deposits, time cards, and scheduling.
• Assist with maintenance tasks and safety reporting.
• Provide courteous, professional customer service and answer questions.

Conocimientos

Customer Service

Communication

Adaptability

Oral Communication

Written Communication

Teamwork

Physical endurance

Educación

High School Diploma

Descripción del empleo

SP+ is a Metropolis company focused on AI-powered parking solutions. The role supports day-to-day management of a parking location, ensuring operations stay within contractual guidelines and maintaining a professional image.

Responsibilities include supervising staff, processing deposits, and preparing reports to meet financial and operational goals. The position emphasizes strong customer service, communication, and adaptability, with a focus on staff training, safety, and efficient parking