Parking Operations Lead

SP Plus Corporation; Saint Petersburg (FL); In loco; USD 25.000 - 34.000; Tempo pieno

Descrizione del lavoro

SP+ is a Metropolis company that uses AI to enable checkout-free parking experiences. We are the largest parking network in America, with over 23,000 employees and 4,000 locations.

The role supports daily parking operations at a SP+ location, ensuring policies and procedures are followed and client relations stay professional. Responsibilities include assisting with location activities, customer service, maintenance of equipment, and reporting incidents to the Facility Manager.

Competenze

• Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience.
• Clear oral communication; listens and clarifies questions.
• Written communication: reads and writes clearly and informatively.
• Customer service orientation with a positive attitude.
• Adaptability to changes in the work environment and handling surprises.

Mansioni

• Assist in day-to-day management of a location following contractual guidelines and company policies.
• Participate in programs to improve client and customer satisfaction.
• Assist with management of day-to-day activities of assigned locations.
• Courteously assist customers and provide information.
• Assist in maintenance and repair of parking equipment as directed by the Facility Manager.
• Report incidents and safety hazards to the Facility Manager.
• Possess knowledge of garage layout and local streets and landmarks.

Conoscenze

Oral communication

Written communication

Customer service

Adaptability

Judgment

Formazione

High school diploma or equivalent

Descrizione del lavoro

SP+ is a Metropolis company that uses AI to enable checkout-free parking experiences. We are the largest parking network in America, with over 23,000 employees and 4,000 locations.

The role supports daily parking operations at a SP+ location, ensuring policies and procedures are followed and client relations stay professional. Responsibilities include assisting with location activities, customer service, maintenance of equipment, and reporting incidents to the Facility Manager.