Parking Operations & Guest Experience Specialist

Towne; Wilmington (NC); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Accident insurance

401k retirement savings plan

Telemedicine benefits

Job summary

Towne Park is seeking a Parking Enforcement Attendant to support the front-line operations across parking structures and lots. You will interact with guests, enforce parking rules, and perform cashiering and maintenance tasks as part of a busy service environment.

The role requires a courteous demeanor, the ability to stand for extended periods, and the stamina to work outdoors in all weather. Weekend shifts are required and safety/compliance are emphasized throughout the job.

Qualifications

• High school diploma or GED preferred.
• Must be at least 18 years old and able to pass a criminal background check and drug screen.
• A valid driver’s license and clean driving record are required.
• One to three months related experience or training desirable.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with all guests, parkers, co-workers, and clients.
• Patrol and monitor each lot to ensure that only authorized vehicles are parked.
• Enforce lots by issuing citations based on preapproved guidelines for non-paid or time-expired parkers.
• Manage lot signage, including taking down, repairing, and replacing signs.
• Maintain lot cleanliness by picking up trash and cleaning signage.
• Trouble shoot parking meters/equipment when applicable.
• Prepare reports and file paperwork regarding violations and citations.
• Ensure compliance with local, state, and federal laws.
• Seasonal tasks including snow removal by shoveling, salting and operation of snow thrower.
• Perform other duties as assigned.

Skills

Customer service

Cashiering

Facility maintenance

Communication

Problem solving

Education

High school diploma or GED

Tools

Revenue control equipment

Parking meters

Signage maintenance

Job description

Towne Park is seeking a Parking Enforcement Attendant to support the front-line operations across parking structures and lots. You will interact with guests, enforce parking rules, and perform cashiering and maintenance tasks as part of a busy service environment.

The role requires a courteous demeanor, the ability to stand for extended periods, and the stamina to work outdoors in all weather. Weekend shifts are required and safety/compliance are emphasized throughout the job.