Parking Experience Specialist

Metropolis Technologies; Orlando (FL); On-site; USD 20,664 - 28,929; Part time

Job summary

Metropolis Technologies is an AI company using computer vision to enable checkout-free parking experiences. We operate a large network and continuously reinvent parking at locations including Orlando.

The Mobility Specialist position at Holiday Inn Universal Orlando is focused on greeting guests, educating them about Metropolis parking technology, enrolling customers, and delivering outstanding service while following safety policies.

Qualifications

• High school diploma or GED is preferred but not required.
• Previous parking industry experience is a plus but not required.
• Strong customer service orientation and willingness to go above and beyond.
• Comfortable using mobile devices (iPad, iPhone, Android).
• Ability to communicate in English with customers and team members.

Responsibilities

• Greet and assist guests in parking lots and garages.
• Educate customers on Metropolis parking technology and assist enrollment.
• Promote positive customer relationships with excellent service.
• Respond to questions and concerns confidently and courteously.
• Patrol parking areas to identify unpaid or unauthorized vehicles.
• Document violations and maintain safety and cleanliness.
• Perform basic vehicle maintenance tasks as needed.
• Work independently and as part of a team.
• Observe safety protocols at all times.
• Perform additional duties as assigned.

Skills

Customer service

Communication

Mobile devices

English proficiency

Interpersonal skills

Education

High school diploma or GED

Job description

Metropolis Technologies is an AI company using computer vision to enable checkout-free parking experiences. We operate a large network and continuously reinvent parking at locations including Orlando.

The Mobility Specialist position at Holiday Inn Universal Orlando is focused on greeting guests, educating them about Metropolis parking technology, enrolling customers, and delivering outstanding service while following safety policies.