Parking Technology Specialist

Metropolis Technologies; Orlando (FL); On-site; USD 24,796 - 27,552; Part time

Job summary

Metropolis Parking in Orlando, FL is seeking a Mobility Specialist to greet guests, educate on Metropolis parking technology, enroll customers, and deliver courteous service in a fast-paced environment.

This front-line role requires stamina, attention to detail, strong customer‑first mindset, and ability to work varied shifts. Opportunity for growth as the technology platform expands.

Qualifications

• High school diploma or GED preferred, but not required.
• Prior parking industry experience preferred, but not required.
• Strong customer service orientation with a willingness to go above and beyond.
• Comfortable using mobile devices and technology (iPad, iPhone, Android devices).
• Ability to communicate effectively in spoken English with customers and team members.

Responsibilities

• Greet and assist guests in parking lots and garages, providing professional and friendly service.
• Educate customers on Metropolis parking technology and assist with enrollment as needed.
• Promote positive customer relationships by consistently delivering excellent customer service.
• Respond to customer questions and concerns confidently and courteously.
• Patrol assigned parking lots and garages to identify vehicles without proper payment or authorization.
• Issue parking violations in accordance with company policies.
• Document violations using company-provided mobile devices, including photo documentation.
• Maintain the cleanliness of parking lots, garages, and common areas.
• Identify and report debris, spills, hazards, or maintenance issues promptly.
• Sweep floors, collect trash, and empty trash receptacles as needed.
• Perform basic vehicle maintenance tasks, including cleaning, washing, oil changes, and minor upkeep.
• Work independently and collaboratively as part of a team.
• Observe all safety protocols at all times.
• Perform additional duties as assigned

Skills

Customer service

Mobile devices usage

English proficiency

Interpersonal skills

Reliability

iPad

iPhone

Android devices

Education

High school diploma or GED

Tools

iPad

iPhone

Android devices

Job description

Metropolis Parking in Orlando, FL is seeking a Mobility Specialist to greet guests, educate on Metropolis parking technology, enroll customers, and deliver courteous service in a fast-paced environment.

This front-line role requires stamina, attention to detail, strong customer‑first mindset, and ability to work varied shifts. Opportunity for growth as the technology platform expands.