Parking Concierge & Payments Specialist

SP Plus Corporation; Philadelphia (Philadelphia County); On-site; USD 19,286 - 22,041; Full time

Job summary

SP+ Corporation in Philadelphia is hiring a Customer Service Representative to ensure a seamless parking experience, assist with payments, and support daily site operations. The role emphasizes friendly, professional interactions and reliability in shift coverage.

The position pays $15.00 per hour and requires a high school diploma or equivalent, with experience in automated parking hardware/software or strong tech aptitude.

Qualifications

• Must be able to perform each essential duty satisfactorily.
• Education: High School Diploma or equivalent.
• Experience with automated parking access control hardware and software or high aptitude for technology.

Responsibilities

• Ensure customers have a seamless parking experience and smooth traffic flow.
• Assist customers in paying with fully automated revenue control equipment.
• Deliver exceptional client and customer experiences and resolve complaints.
• Assist in day‑to‑day management of the location and audits as required.
• Maintain facility cleanliness and present a professional appearance at all times.

Skills

Customer service

Communication

Problem solving

Education

High School Diploma or equivalent

Tools

Credit card machine

Automated parking equipment

Job description

SP+ Corporation in Philadelphia is hiring a Customer Service Representative to ensure a seamless parking experience, assist with payments, and support daily site operations. The role emphasizes friendly, professional interactions and reliability in shift coverage.

The position pays $15.00 per hour and requires a high school diploma or equivalent, with experience in automated parking hardware/software or strong tech aptitude.