Guest Experience Agent - Parking & Payments

SP Plus Corporation; Chicago (IL); On-site; USD 27,552 - 34,440; Full time

Job summary

SP Plus Corporation is hiring a Customer Service Representative in Chicago, IL, to provide exceptional customer service and assist in maintaining a clean and organized facility. This role is crucial in ensuring a seamless parking experience, where responsibilities include assisting customers, managing daily activities, and auditing facilities.

This position requires a High School Diploma, customer service skills, and a valid driver's license. The hourly pay is set at $21.50, with flexible shift availability. Join our team at SP Plus Corporation and contribute to revolutionizing parking experiences.

Qualifications

• Experience with automated parking access control hardware and software.
• Ability to read, write, and interpret English.
• Valid state-issued driver's license.

Responsibilities

• Ensure customers have a seamless parking experience.
• Assist customers with automated payment systems.
• Resolve customer complaints independently.

Skills

Customer service skills

Technological aptitude

Mathematical skills

Adaptability

Education

High School Diploma or equivalent

Job description

SP Plus Corporation is hiring a Customer Service Representative in Chicago, IL, to provide exceptional customer service and assist in maintaining a clean and organized facility. This role is crucial in ensuring a seamless parking experience, where responsibilities include assisting customers, managing daily activities, and auditing facilities.

This position requires a High School Diploma, customer service skills, and a valid driver's license. The hourly pay is set at $21.50, with flexible shift availability. Join our team at SP Plus Corporation and contribute to revolutionizing parking experiences.