Parking and Transportation Dispatcher II

University of Iowa; Iowa City (IA); Presencial; USD 23.000 - 32.000; A tiempo parcial

Descripción de la vacante

The University of Iowa is seeking a Parking and Transportation Dispatcher II to provide evening support in the Parking & Transportation Dispatch Center. You will monitor parking facilities, gates, cameras, intercoms, and system alerts, while responding to customers and field personnel and dispatching the appropriate resources.

This part-time position requires clear communication by telephone and radio, accurate documentation of activities, currency reconciliation, and strict adherence to

Formación

• Ability to use or learn radio, telephone, intercom, computer, camera, and online systems.
• Communicate effectively by telephone and radio; follow written and verbal instructions; evaluate and document operational information; reconcile currency.

Responsabilidades

• Monitor parking facilities, equipment, gates, cameras, intercoms, and system alerts.
• Respond to customers and field personnel; dispatch appropriate resources.
• Document activities and reconcile cash; maintain asset accountability (change bags, etc.).
• Coordinate with vendors or University partners; assist with special events.

Conocimientos

Radio & intercom systems

Telephone & radio communication

Currency reconciliation

Documentation & records

Multi-tasking under pressure

Descripción del empleo

Parking and Transportation Dispatcher II

• Job duties: Provides evening support in the Parking & Transportation Dispatch Center. Duties include monitoring parking facilities, equipment, gates, cameras, intercoms, and system alerts; responding to customers and field personnel; dispatching appropriate resources; documenting activities; handling and reconciling cash; maintaining accountability for change bags and other assets; coordinating with vendors or University partners; and assisting with special events.

• Expectations: Must communicate clearly and professionally, manage multiple tasks, remain calm in stressful or rapidly changing situations, follow University and departmental procedures, maintain accurate and confidential records, and learn campus geography and dispatch operations.

• Work schedule: Monday through Friday, 4:00 p.m. to 8:00 p.m., for approximately 20 hours per week. The primary location is the University of Iowa Parking & Transportation Dispatch Center.

• Required qualifications: Ability to use or learn radio, telephone, intercom, computer, camera, and online systems; communicate effectively by telephone and radio; follow written and verbal instructions; evaluate and document operational information; and accurately count and reconcile currency.

• Minimum qualifications :

  • Any combination of clerical education or experience and/or college or university level course work which is equivalent to three years of full-time employment.
  • Valid drivers license is required and ability to meet and maintain UI driving policy.
  • Successfully complete a criminal background check.

• Wage: $19.98 per hour

• State agency employers in Iowa are required to use E-Verify to confirm employment eligibility. University of Iowa employees, including those who work remotely or out-of-state, are subject to E-Verify.

• Contact: KENNETH FRIEDHOFF
  Phone: [phone]
  Email: [e-mail]