Parking Ambassador @ Iowa State

Live in Ames; Ames (IA); On-site; USD 17,000 - 22,000; Part time

Job summary

A local university parking service is seeking a Parking Ambassador to enhance guests' parking experiences at Iowa State University. The role involves processing cashless transactions, guiding guests to parking locations, and maintaining a friendly customer service atmosphere. Ideal candidates have basic arithmetic skills and the ability to work flexible shifts, including evenings and weekends, in varied weather conditions. A high school diploma is required, and previous customer service experience is a plus.

Qualifications

• High school education or equivalent.
• Basic arithmetic skills.
• Core customer communication skills.
• Ability to work effectively as a team player.
• Must have flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings and late nights and outdoors in all weather conditions.
• Experience working in the customer service industry is a plus.

Responsibilities

• Match guest parking pass and provide real-time guidance.
• Process cashless guest payments.
• Direct vehicles on campus roadways and through parking lots.
• Conduct routine vehicle inventory counts during events.
• Provide excellent customer service promptly and friendly.
• May perform other duties to ensure productive parking operations including moving equipment such as traffic cones, barrels, delineators, movable signage and barricades to ensure efficient operations.
• Follow and comply with safety regulations and standards.
• Provide basic parking lot upkeep, including sweeping and light litter removal.
• Perform other duties as needed to ensure productive operations, quality service, and customer satisfaction.

Skills

Basic customer communication skills

Basic arithmetic skills

Teamwork

Education

High school education or equivalent

Job description

TheParking Ambassadoris generally responsible for the successful Iowa State University guest parking experience, including processing cashless transactions , and validating pre-sold parking passes. The job also includes directing vehicles into parking stalls and through location roadways and parking lots associated with event guests at Iowa State University .

Responsibilities

• Matchguestparking passandprovidereal-time guidance to parking location.
• Process cashless guest payments.
• Direct vehiclesoncampus roadways and through parking lotsand toparking stalls .
• Conduct routine vehicle inventory counts before and during events.
• Provide excellent customer servicebyassistingguestsand employeespromptly and in a friendly manner.
• May perform other duties to ensure productiveparkingoperationsincluding movingequipmentincluding traffic cones, barrels, delineators, movablesignageand barricadesto ensure efficient operations.
• Followandcomply withsafety regulationsand standards .
• Providebasicparking lot upkeep , including sweeping and light litter removal .
• Perform other duties as needed to ensure productive operations, quality service,and customer satisfaction .

Qualifications

• High school education or equivalent.
• Basic arithmetic skills.
• Core customercommunication skills.
• Ability to work effectively as a team player.
• Must have flexibility to work shifts on weekdays, weekday evenings, weekends, earlymorningsand late nights and outdoors in all weather conditions.
• Experience working in the customer service industry is a plus.

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